Privacy Policy

This privacy policy (this or the “Policy”) explains what personal information is collected through (the "Website"), how that information is used, to whom it's disclosed, and how it's safeguarded. By "personal information" we mean your identifying information (like name, address, and email address). We may refer to m19m as "we," "us," or "our" throughout this Policy. Please check the Policy from time to time when you visit our website, as the Policy may be amended pursuant to changes to the applicable laws, regulations and guidelines relating to the protection of personal information and changes in m19m’s policies. The Policy is set forth below.

Collection and Use of Personal Information

We collect personal information directly from you to do all the things typically associated with the Website. The information is collected when you check out with your online order or interact with special-event or program offers. We collect only the minimum information necessary to verify the identity of our customer and confirm his or her intent to use our services to provide optimal custom-designed services to the customer. The information is used to help customers to use our services (open an online account, process your online orders, provide customer service, enable you to post your content such as comments or images etc.).

Examples of the information we collect include name, address, phone number, email address. We may additionally collect information necessary (credit card number, purchase and ordering information, and sizing information etc.) for payment, delivery of goods and services, exchange and the like, following customer’s use of our services.

We do not use the personal information for any purpose other than that set forth herein or disclose such information to any third party without the consent of the customer. 

We may also collect information that you provide on our site about people you know. For example, we collect your gift recipient's contact information to process your gift orders. In these instances, we may send a message to your friend or family member on your behalf. Please ensure that you only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message from you.

Accessing the data

We never pass on, sell or swap your data to third parties for marketing purposes outside our group. Data that is forwarded to third parties, for example shipping agents in connection with the delivery of goods, is only used to meet m19m’s commitments to you. We may also supply your personal details to organizations such as credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.


In the course of your using our services or transaction processing, the following information may be automatically generated and collected: IP address, date and time of visit, records of use of our services: to prevent unauthorized use and misuse.

In the case of collecting personal information of a customer, the Company will collect the information with his/her consent, and will not collect information on race, origin, legal domicile of origin, religion, political disposition, criminal records, health condition and other information likely to infringe on the fundamental rights of customers, unless upon the consent of the relevant individual or required by law.


You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

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